Before you dispute


Saw a charge you don't recognize? It is almost certainly us.
Purchases from this store appear on your card statement as: Spectrum Health Now (operated by Major Upgrade LLC). If you ordered a subscription item, it renews every 30 days at the price shown at checkout until you cancel.

Have a Problem? Talk to Us First.

Before contacting your bank to dispute a charge, give us the chance to resolve it. Most billing issues are resolved within 1–3 business days when you contact us directly.

Reach us at:

Phone: (866) 519-1819

Email: Support@SpectrumHealthNow.com

We can resolve most issues right away:

Order not received? We will resend tracking and, if the package is lost in transit, reship at no cost.

Want a refund? We offer a 30-day, no-questions-asked refund — see our Refund Policy.

Unhappy with the product? We can offer a replacement order, a different SKU, or a full refund.

If you do file a dispute with your bank, please mention that you attempted to contact us first. We will respond to your bank with the order details and any correspondence.

To cancel a subscription right away, visit /pages/cancel-your-subscription. Please include your order number and the email used at checkout when you contact us.

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